Shipping policy
At ENXERYS, we are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy carefully before placing your order.
Processing Times
- All orders are processed within 1–3 business days before shipment.
- Once your order has shipped, you will receive a confirmation email with your tracking number.
- We do everything in our power to ensure your order is dispatched promptly.
Delivery Times
Standard Shipping: Estimated delivery is between 5–15 business days, depending on the destination.
Here are some average shipping times by country:
| Country | Average Delivery Time (Days) |
|---|---|
| USA | 8.5 |
| Canada | 7.4 |
| Australia | 10.5 |
| United Kingdom | 9.4 |
| Germany | 8 |
| France | 11.5 |
| Netherlands | 5.9 |
| Spain | 6.7 |
| Belgium | 6.4 |
| Italy | 14.5 |
| Sweden | 13.1 |
| Poland | 12.8 |
| Austria | 13.5 |
| Denmark | 14 |
| Norway | 8.2 |
| Switzerland | 9.6 |
| Brazil | 21.1 |
| Lithuania | 21.4 |
| New Zealand | 10.2 |
| UAE | 12.1 |
| Qatar | 9.3 |
| Singapore | 8.5 |
| Puerto Rico | 10.1 |
| Taiwan | 7.3 |
Order Accuracy & Shipping Responsibility
- Please ensure your shipping address is accurate and complete before confirming your order.
- Once your order is placed, you are committing to the sale and confirming that all entered details, including your address, are correct.
- We are not responsible for lost or stolen deliveries due to incorrect shipping information entered at checkout.
- Parcels may be left in a secure location upon delivery; please ensure someone is available to receive it if necessary.
Customs, Duties, and Taxes
- Any applicable customs duties, taxes, or import fees are the sole responsibility of the customer.
- These charges may vary by country and are not included in our pricing or shipping fees.
Unexpected Delays
We appreciate your understanding during unforeseen circumstances that may impact delivery timelines, such as:
- Shipping carrier delays
- Customs clearance
- Weather conditions or public holidays
- Global events (e.g., pandemics, strikes)
ENXERYS is not responsible for delays caused by third-party shipping services or customs. We reserve the right to extend estimated delivery times in such events.
We thank you for your patience and assure you we will do everything we can to ensure your order reaches you as soon as possible.
Need Help?
If you have any questions about your shipment or need assistance, please contact us at:
📧 info@enxerys.com